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Privacy Policy
The Sound Therapy Alchemist

Last updated: April 2026

The Sound Therapy Alchemist is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website. By using this website, you agree to the terms of this Privacy Policy.

Contact Information

If you have any questions about this policy or how your data is handled, you can contact us:

Who we are

The Sound Therapy Alchemist is a wellbeing practice offering sound therapy, Reiki, meditation, and mindfulness services.

How we collect information

We may collect personal data when you:

  • Complete a contact form

  • Sign up to a newsletter (if applicable)

  • Make a booking or purchase

  • Register on the website (if applicable)

  • Interact with our website or online content

What information we collect

We may collect:

  • Name

  • Email address

  • Postal address (if provided)

  • IP address

  • Website usage data (pages visited, time spent, etc.)

If you make a purchase, payment details are not stored by us. These are processed securely by third-party payment providers.

Cookies

This website uses cookies to improve your browsing experience.

Cookies are small files stored on your device that help us:

  • Understand website usage

  • Improve functionality

  • Remember preferences (e.g. location settings)

You can disable cookies in your browser settings, although this may affect website performance.

How we use your information

We may use your data to:

  • Respond to enquiries

  • Process bookings and orders

  • Provide services you have requested

  • Send relevant updates (if you have opted in)

  • Notify you of changes to services

  • Improve website performance and user experience

  • Manage competitions or promotions (if applicable)

Data storage and retention

We only keep your personal data for as long as necessary for the purpose it was collected, or as required by law.

Sharing your information

We will never sell or rent your personal data.

We may share limited information with trusted third-party providers (e.g. payment processors, email services) only where necessary to deliver services.

All third parties are required to:

  • Keep your data secure

  • Use it only for agreed purposes

  • Comply with data protection laws

We may also disclose information if required by law or to prevent fraud.

Your choices (marketing preferences)

You can choose whether or not to receive marketing communications.

We will only contact you if you have given consent.

You may opt out at any time by contacting:

Access to your data

You have the right to request a copy of the personal data we hold about you.

To request this, contact us via email or phone above.

You may also request corrections or updates to your information at any time.

Right to erasure (GDPR)

You have the right to request deletion of your personal data where there is no legal reason for us to retain it.

Security

We take appropriate measures to protect your personal data.

  • Payment data is encrypted using SSL (128-bit encryption or higher)

  • Secure pages are indicated by a padlock in your browser

  • Non-sensitive data transmitted online cannot be guaranteed 100% secure, but we take all reasonable steps to protect it

 

You are responsible for keeping any passwords confidential.

Profiling & analytics

We may analyse user behaviour to improve services and content.

This may include:

  • Website usage patterns

  • Service interest tracking

  • Basic profiling to improve relevance

We may also use trusted third-party tools for analytics and fraud prevention.

Links to other websites

This website may contain links to external sites.

We are not responsible for the privacy practices of other websites, and we recommend reviewing their privacy policies separately.

Children’s privacy

This website is not intended for individuals under 16 years of age.

If you are under 16, please obtain parental or guardian consent before submitting personal data.

International data transfers

Some data may be processed outside the UK or EU.

Where this occurs, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR standards.

Changes to this policy

We may update this Privacy Policy from time to time. Please check this page regularly to stay informed.

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